WEB SITE TERMS & CONDITIONS
HobbyParts Terms and Conditions The following terms and conditions apply to the sale of products purchased from HoverCam Ltd trading as HobbyParts on this site. HobbyParts is our trading name for HoverCam Ltd a company registered in Acceptance of Terms and Conditions of By participating in or by registering your order on this web site you are agreeing to be bound by these Terms and Conditions that may be amended from time to time. It is recommended that you regularly check these Terms and Conditions to familiarise yourself of any amendments Every effort is made to ensure that prices are correct at the time you visit HobbyParts website. However price changes will obviously happen from time to time and we may need to amend the site without notice. Of course we will always let you know if a price on your order has changed and most of the time we will honor the screen price you were given. Changes to the Terms and Conditions HobbyParts may add to or change these Terms and Conditions and such changes will be effective immediately upon notice of the changes being posted on the Web Site In the event of gross accidental miss-pricing on the website HobbyParts will not be held to these prices; however we would be grateful if you could let us know. Overseas dispatch prices may be subject to alteration (either up or down). We will inform overseas clients if this is the case. If you want to buy goods or obtain services from us you have a choice of ways of doing this. You can place an order online by choosing products that you select whilst online in your Shopping Basket and then proceeding to checkout and choosing your shipping and payment methods. If you place an order online these terms and conditions will apply. It is up to you to check that your order is correct. There are facilities to enable you to correct any inputting errors prior to the submission of your order. If however you realise that you have made a mistake then do call us on +44 (0) 1752 482799 and we will see whether it is possible to intercept the order before it is accepted by us. By submitting your order by any of the above methods you are irrevocably offering to buy the goods on these terms and conditions. We are not obliged to supply goods or services to you until we have confirmed acceptance of your order and this is when the contract is made. We normally do this by email under the heading "Confirmed Order". If you have not supplied us with an email address then we will send a written "Confirmed Order" to you at any other address that you have given to us. By submitting your order you are also allowing us to use your personal details for the purposes of supplying the goods or services concerned (including passing your details onto couriers and other subcontractors for the purpose of fulfilling your order). We try to keep our prices as simple to understand as possible. Every effort is made to ensure that prices are correct at the time you visit the hobbyparts.com website. However price changes will obviously happen from time to time and we may need to amend the site without notice. Of course we will always let you know if a price on your order has changed and most of the time we will honor the screen price you were given. Overseas dispatch prices may be subject to alteration (either up or down). We will inform overseas clients if this is the case. Our VAT Number is GB 591 5138 31 The HobbyParts online order system encrypts all your personal information including your name, address using industry standard secure socket technology (SSL). All credit or debit card details are done through A cookie is a small item of information which websites can use to both store and retrieve information via the clients' browser. Your browser will only release this information to the site that issued it. This site makes use of cookies to store information that is used to pre-fill request forms and orders for ease of use. If you do not accept or you erase these cookies, you may be required to log in manually to gain access to certain features of the site. Risk of loss or damage to the goods passes to you when they leave our premises. If you want us to arrange insurance in transit please contact us before ordering. When you use this site we may have cause to communicate with you by email. Email transmission cannot be guaranteed to be secure or error free for many reasons, for example information can be intercepted, corrupted, lost, destroyed, delayed or be incomplete or contain viruses. All and any information about the products on this site is provided by HobbyParts in good faith and has been created in conjunction with and/or obtained from our product suppliers. The information on this site is not warranted to be complete or up to date and may be altered without notice at the discretion of HobbyParts. We do not warrant that any products sold to you will meet your requirements or that their operation will be uninterrupted or error free. It is our company policy and we hereby exclude all express and implied warranties or conditions relating to the products and services that we sell whether via this site or otherwise. The only exceptions being: Our liability to you for any losses and costs connected with the sale of products or services to you shall not exceed the amount you originally paid us for the products or services in respect of which your claim relates.Introduction
We want you to understand the basis upon which you buy products from us.
Please read these terms and conditions carefully. If there is anything that you do not understand please contact us by email to the following email address: info@hobbyparts.com before ordering a product and we will do our best to clarify the position for you. You will be contacted as soon as possible.Who we are
Our VAT Number is GB 591 5138 31Customer Satisfaction
HobbyParts are completely dedicated to you the hobbyist, your total satisfaction is our aim. If you have any suggestions or comments as to how we can improve our service to you or if you are dissatisfied about our service or any goods or services that you bought from HobbyParts please email us at comments@hobbyparts.com
How to buy from us
Ordering
Checking and Correcting
Orders can not be withdrawn without our agreement
Acceptance of Orders
Ordering allows us to use your personal data
The basis upon which we obtain and use personal data for this and other purposes is set out in our Privacy Statement reproduced below. Pricing
Any delivery charges are shown as a separate line on every order.VAT
Our prices (including delivery charges where applicable) do not include VAT which is chargeable at 17.5% in the Security
Ordering Online
Cookies
Risk
Emails
Our emails (including any attachments to them) may contain information that is confidential or legally privileged and intended only to be seen by a particular person or persons.
If you know that you are not the intended recipient of an email or it is reasonably obvious that you are not the intended recipient, please note that any onward disclosure, copying, distribution or any use made of it (and any attachments) is prohibited and may be unlawful.
If you are not the intended recipient of an email or attachment please notify the sender immediately and then delete the original email received and any attachment without making any copies or using the same in any other way. Email liability
YOU SHOULD ALWAYS CARRY OUT YOUR OWN VIRUS CHECK BEFORE OPENING ANY ATTACHMENT.
Emails and any files attached to them have been checked with virus detection software before transmission. However, HobbyParts accepts no liability for any loss or damage which may be caused by viruses or other pernicious code or third party action. Provision of information about products
No warranties
If you need a contractually binding term or condition relating to a particular product then you must before you order provide us with all relevant information and details of precisely what assurance you are seeking. You can do this by contacting us on +44 (0) 1752 482799 or by email at the following email address: sales@hobbyparts.com However you do need to obtain our separate written unambiguous agreement to the term or condition concerned and we can withhold our agreement to it at our entire discretion and without giving reasons.Exclusion of liability
Limitation of Liability
In no event will we be liable to you for any indirect or consequential damages even if we have been advised of the possibility of such damages. In particular without limiting the generality of the foregoing we accept no liability for any defective products.
Nothing in this statement limits our liability to you in the event of death or personal injury resulting from our negligence or based on a proven claim against us of fraudulent misrepresentation.
How to pay
Within the UK
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credit card/debit card
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cheque
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bank transfer
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COD
Outside the UK
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credit card/debit card
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cheque
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bank transfer
Returns
Introduction
We regret that we are not obliged to accept returns or cancellations of contracts:
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for digital items (e.g. eSoftware Download & Buy, eSoftware Verify & Buy) where a software key or a pre-licensed executable has been issued by us
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for products where no returns or cancellations are allowed, which will be stated on the product page.
Do not send goods back to us without an authorised return (RMA) number.
You can obtain an RMA number by contacting us on +44 (0) 1752 482799 or at the following email address: returns@hobbyparts.com
You must ensure the goods are adequately re-packed.
Goods which are found to be damaged when returned to HobbyParts will not be credited and will be returned to you at your expense.
Goods which have been opened.
These returns will be handled at our discretion.
Damaged Goods
You should inspect your order when you receive it for defects or any damage. If you find a defect or any damage you must contact us as soon as possible and no later than within five (5) working days of receipt of the relevant product(s). We will then at our discretion issue you with an authorised returns (RMA) number and advise you of the appropriate returns address. If the goods are found to have been damaged prior to delivery to you, or defective in any way (unless such defect or damage is caused by you or caused in transit, we will at HobbyParts's discretion replace the goods or refund the price paid by you.
Exchanges
If you wish to exchange goods that you have purchased from HobbyParts then you must contact us as soon as possible and no later than within five (5) working days of receipt of the relevant product(s). We will then issue you with an authorised return (RMA) number at HobbyParts's discretion. You must arrange to send the product(s) back to us at your expense and you must ensure that they are unused, undamaged and in exactly the same state that you received them in. Upon receipt of the unopened goods in original condition you will be refunded the value that you paid for them less a handling charge of fifteen pounds
Additional information for Consumers
If you are a consumer (i.e. you are not buying in connection with a business) you have the right, in addition to your other rights, to cancel your contract with HobbyParts and receive a refund. This applies to all of our products, except for digital items (e.g.: eSoftware) where a software key or a pre-licensed executable has been issued by us, or where otherwise stated on the product page. We regret that we also are not obliged to accept cancellations of contracts for the purchase of software products where the item has been unsealed. You must contact us and inform us in writing of your desire to cancel your contract within seven (7) working days of receipt of the relevant product(s), and you will receive an authorised returns (RMA) number. You must return the goods to us at your cost and we advise you to ensure the goods are adequately re-packed and insured during any return journey. Please do not send goods back to us without an authorised return (RMA) number.
Shipping and courier charges
Our priority is to get your products to you as quickly as possible but we will not be liable to you for late delivery as we are dependent on our suppliers and shippers.
If the goods are in stock and you place your order which is accepted by us before
We always ship your goods by express overnight courier as soon as we receive them so with large orders you might receive a part-shipment. If you expressly do not wish to receive part-shipments then please let us know when you place your order.
Intellectual Property
Except where otherwise identified the programming of this site and images and text on it are the copyright and/or database right of HobbyParts. You are not licensed to use any HobbyParts or third party copyright or database right except with the express permission of HobbyParts or as may be implied by virtue of your visiting the site to acquire goods and services offered on it.
Trading hours and response times
HobbyParts's office hours are
Jurisdiction
This site is controlled and operated from
Privacy Statement
We only collect information about you that you provide us with during the ordering or registration process whether you do this online or by other approved methods.
We collect this information to enable us to process your orders in an efficient manner and to assist us in seeking to provide a high quality service to you. We also use it for the other purposes set out in this Privacy Statement.
HobbyParts agrees not to pass your personal data on to any third parties save for the purposes of supplying the goods concerned which may include passing your details to suppliers, couriers and other sub-contractors for the purpose of fulfilling your orders.
HobbyParts may consider it necessary to contact you by email, post or telephone in relation to any business related matter including service level improvements and new product information and you consent that we may do so. If you do not want to be contacted in this way for any of those purposes then please get in contact and let us know.
You also consent that we may track your use of the site and use any cookies or personal data for the provision of demographic information of an aggregated and collective nature for our own analysis of commercial trends, site u
In case of any query about our use of your personal data or about your privacy when using our site or generally please contact our webmaster either by email to: webmaster@hobbyparts.com or by post to: HobbyParts, The White House,
links to this site
You will not link to any part of the Web Site other than the Home Page without our prior written consent. Any link to any part of our Web Site (including our Home Page) shall include a reference to the Web Site being the HobbyParts Web Site.
Third Party Sites
Whilst HobbyParts offers links to third party web sites ("Third Party Site(s)"), HobbyParts has no control over the content or appropriateness of the content of Third Party Sites and you acknowledge and agree that HobbyParts is not responsible for the availability of such Third Party Sites and does not endorse and is not responsible or liable for any content, advertising, products, services or other materials on or available from such Third Party Sites and which may be displayed on this Web Site and will not be a party to or in any way responsible for any transaction entered into concerning goods or services available through such Third Party Sites.
You further acknowledge and agree that HobbyParts is not responsible or liable, directly or indirectly for any change or loss whatsoever and howsoever arising or resulting from your use of or reliance on any content, or goods or services available through, on or from any Third Party Sites.
It is important that you check the privacy policy, terms and conditions of use and content of Third Party Sites accessible to you from HobbyParts web site, as HobbyParts is not responsible for these.
Email disclaimer
NOTICE TO RECIPIENTS OF EMAILS (AND ATTACHMENTS) RECEIVED FROM HOBBYPARTS
CONFIDENTIALITY NOTICE:
The E-mail received by you and any attachments to it may contain information that is confidential or privileged. If you know or it is reasonably obvious that you are not the intended recipient, please be aware that any onward disclosure, copying, distribution or any use made of it or the attachments is prohibited and may be unlawful. If you are not the intended recipient, please notify the sender immediately by replying to this e-mail, and then delete it and any attachments without making any copies nor using the same in any other way.
SECURITY AND MALICIOUS CODE WARNING:
Email transmission cannot be guaranteed to be secure or error free for many reasons. For example, information can be intercepted, corrupted, lost, destroyed, delayed, or be incomplete or contain viruses. You should always carry out your own virus check before opening any attachment. This email and any files attached to it have been checked with virus detection software before transmission. However, HobbyParts accepts no liability for any loss or damage which may be caused by viruses or other pernicious code or third party action.
